by Prem Rawat | Jun 28, 2024 | Blog
Luxury brands have long been admired for their premium quality products and how they treat their customers. You must already know by now that when dealing with expensive items, it’s important to portray trust and professionalism. Excellent customer service is all...
by yash | Apr 16, 2024 | Blog
In today’s market, distinguishing oneself through superior customer engagement has become paramount for businesses aiming to thrive. Customer segmentation emerges as a pivotal strategy, enabling enterprises to categorise their clients into distinct groups with shared...
by yash | Apr 8, 2024 | Blog
Introduction: Have you ever had that wonderful experience enjoy a seamless shopping journey, hopping from your Instagram ad right into your online store and then receiving personalised follow-ups through email? And you wondered how they did that? Well, that’s the...
by yash | Mar 28, 2024 | Blog
Today, we’re diving into a topic that’s often a source of confusion but is crucial for the smooth sailing of your business operations: the difference between your accounting systems (like Xero, MYOB, or QuickBooks) and client relationship management (CRM)...
by yash | Mar 21, 2024 | Blog
In the bustling realm of sales, the CRM (Customer Relationship Management) system often becomes a subject of aversion rather than a cherished ally. This sentiment, while perplexing to some, speaks volumes about the gap between what CRMs promise and what they deliver...
by yash | Feb 20, 2024 | Blog
Remember that chaotic game of “Telephone” from your childhood? Whispered messages morphing into hilarious nonsense by the end? That’s what happens in many businesses without effective processes and systems. Information gets scrambled, tasks stall,...