Innovate Now – FAQs

What services does Innovate Now offer?

Answer: Innovate Now offers a range of services including CRM and ERP implementation, business consulting, & training and managed services. They specialise in Zoho solutions to help businesses streamline their operations.

What is Zoho, and how can it benefit my business?

Answer: Zoho is a comprehensive suite of online productivity tools and SaaS applications. It can benefit your business by enhancing productivity, improving customer relationships, streamlining operations, and providing valuable insights through analytics.

How experienced is Innovate Now with Zoho products?

Answer: Innovate Now is a Zoho Authorised Partner with extensive experience in consulting and implementing Zoho products. They have a proven track record of helping businesses in Auckland, New Zealand, optimise their use of Zoho solutions.

What is CRM, and why is it important for my business?

Answer: CRM stands for Customer Relationship Management. It is important because it helps businesses manage interactions with current and potential customers, improve customer service, and increase sales and profitability.

What is ERP, and how does it integrate with Zoho?

Answer: ERP stands for Enterprise Resource Planning. It integrates with Zoho to provide a unified system that manages various business processes such as accounting, procurement, project management, and supply chain operations.

How can Innovate Now help with business consulting?

Answer: Innovate Now offers business consulting services to identify areas for improvement, develop strategic plans, and implement Zoho solutions to optimise business processes and achieve organisational goals.

What are managed services, and why should I consider them?

Answer: Managed services involve outsourcing the management of your IT systems and software applications. Innovate Now provides these services to ensure your Zoho solutions run smoothly, allowing you to focus on your core business activities.

Can Innovate Now customise Zoho applications for my specific needs?

Answer: Yes, Innovate Now can customise Zoho applications to meet the specific needs of your business. They work closely with clients to tailor solutions that align with their unique requirements and objectives.

How long does it take to implement Zoho CRM or ERP solutions?

Answer: The implementation time for Zoho CRM or ERP solutions varies depending on the complexity and scope of the project. Innovate Now conducts a thorough assessment and provides a timeline based on your specific needs.

How can I get started with Innovate Now's services?

Answer: To get started, you can contact Innovate Now through their website or by phone to schedule a consultation. They will discuss your business needs and goals and provide recommendations on the best Zoho solutions for you.

Can Innovate Now help with both small and large business needs?

Answer: Yes, Innovate Now caters to businesses of all sizes, offering tailored solutions that meet the specific needs of small startups as well as large enterprises.

What industries does Innovate Now serve?

Answer: Innovate Now serves a variety of industries including retail, manufacturing, healthcare, finance, and more. They provide customised solutions to address the unique challenges of each industry.

Does Innovate Now provide training for Zoho products?

Answer: Yes, Innovate Now offers comprehensive training for all Zoho products they implement. This includes user training, administrative training, and best practices to ensure clients can fully utilise their new systems.

What kind of support does Innovate Now offer post-implementation?

Answer: Post-implementation, Innovate Now provides ongoing managed services and support. This includes troubleshooting, system updates, and continuous optimization to ensure the solution remains effective and up-to-date.

Why should I choose Innovate Now over other consulting firms?

Answer: Innovate Now stands out due to their specialisation in Zoho products, extensive experience, and a client-centric approach that ensures tailored solutions and long-term support. Their status as a Zoho Authorised Partner also signifies their expertise and reliability in delivering high-quality Zoho implementations.