by Puneet | Jan 24, 2024 | Blog
The integration of Artificial Intelligence (AI) into Customer Relationship Management (CRM) systems marks a revolutionary shift in how organisations manage customer interactions and sales operations. The fusion of AI and CRM is not just an enhancement of existing...
by Puneet | Jan 11, 2024 | Blog
Embarking on a Customer Relationship Management (CRM) or Enterprise Resource Planning (ERP) implementation project is akin to building a house. Just as a house requires meticulous planning and design to ensure a solid foundation, a successful CRM or ERP implementation...